Skip to main content
Natterbox

Assigning a DDI caller ID

Direct Dial In Identity

DDIs are numbers that can be associated with the main number of the ISDN (Integrated Services Digital Network) circuit. This allows each telephone extension to have an individual number which can display the identity of the caller.

To Assign a DDI Identity

  • Select the Users tab within the navigation tree.
    PortalFAQDDIIdentity1.png
  • Double click on the appropriate user - this opens the Edit User pop-up box for that user.
    PortalFAQDDIIdentity2.png
  • Click on the Click here for advance settings button in the bottom right hand corner.
    PortalFAQDDIIdentity3.png
  • Select the correct DDI number from the Caller Identity Number drop down list and make sure the Caller Identity Name is correct.
    PortalFAQDDIIdentity4.png
  • Click Save.
  • Was this article helpful?